Our Shipping Philosophy
We take immense care in packaging our solar-dried products to ensure they reach you with their nutrients and flavor intact. Our packaging is designed to protect against moisture and external contaminants.
Order Processing Time
- Standard Processing: All orders are processed within 1–3 business days.
- Peak Seasons: During high-demand periods or public holidays, processing may take up to 5 business days.
- Notification: You will receive a confirmation email/SMS with tracking details once your order has been handed over to our courier partner.
Shipping Rates & Estimates
- Domestic (India): We ship across all states in India. Shipping charges are calculated based on weight and destination and will be displayed at checkout.
- Free Shipping: We offer free standard shipping on orders over ₹999.
- Estimated Delivery:
- Metros: 3–5 business days after dispatch.
- Rest of India: 5–8 business days after dispatch.
- Remote Areas: 7–12 business days after dispatch.
International Shipping
We currently [offer / do not offer] international shipping. For international inquiries, please contact info@daecodryfoods.com. Note that international orders may be subject to import duties and taxes, which are the responsibility of the customer.
Delivery Issues
- Unclaimed Packages: If a package is returned to us due to an incorrect address or failure to collect, you will be responsible for the cost of re-shipping.
- Lost Packages: If your tracking information shows "Delivered" but you haven't received it, please contact the courier partner first, then notify us within 48 hours.
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